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Here are answers of some of the questions asked
by our customer
Q: How Does An Online Consultation Work?
Ans: Online consultations are a new concept in health care that
utilize the Internet to improve patient access to physician care.
The patient does not receive a traditional physical exam by the
physician, but rather completes an online questionnaire and communicates
with the physician using our secure online communication tool. Although
online consultations will never take the place of traditional medicine,
they do provide a means for patients to receive treatment for a
limited number of conditions that, in certain circumstances, may
not require a physical exam.
Q :Is This Legal?
Ans : In developing this new Internet medium for the delivery of
health care services, our organization is committed to meeting and
exceeding current regulations. AmericanPharmacy.com only utilizes
board-certified physicians that are licensed to practice in the
US. Our pharmacies employ licensed US pharmacists to provide you
with the highest standards of pharmaceutical care. All medication
is obtained from legitimate pharmaceutical wholesalers, so you rest
assured you are receiving the same medication as you would at your
neighborhood pharmacy.
Q :How Do I Place An Order?
Ans :When you click an Order link, you will be taken to our secure
server where you will set up your account. You will answer an online
questionnaire to provide information relevant to your medical condition.
Once you complete the questionnaire, you will see a confirmation
page to review your answers for accuracy. At this point, you will
submit your order for processing.
Q :What Happens Once I Submit My Order?
Ans : A US licensed physician will review the information you have
submitted and either approve or decline your request.
If approved, the physician will write the prescription and send
it to the pharmacy where it will be filled and shipped to you via
FedEx. Your prescription will include information explaining the
usage, dose, and precautionary information for your medication.
You will also receive contact information for the pharmacist in
case you have any questions after you receive your medication.
Q :What Are Your Privacy & Security Policies?
Ans : All information furnished is legally protected under doctor-patient
privilege laws.
Our on-line ordering system uses the latest in Secure Encryption
Technology. All personal and credit card information is submitted
with the highest level of security and precautions. Our system also
has safeguards in place to protect against credit card fraud. Individuals
attempting the fraudulent use of a credit card will be reported.
Q :What Prescription Medications Do You Dispense?
Ans : We only offer medications that can be prescribed from online
consultations, therefore we carry a very limited number of medications.
No legitimate online medical company will ever offer narcotics or
addictive medications via the Internet. The medications offered
on our website do not require a physical examination. A thorough
review of your medical history is sufficient. To see a complete
list of medications and prices, please [click here].
Q :What Are Your Shipping Rates And Policies?
Ans : Overnight Shipping
Once the pharmacy has received your prescription, it will be filled
and shipped within one business day. We will notify you if there
is a problem with your order and you will receive a confirmation
email when the pharmacy ships your medication. All orders are shipped
FedEx delivery.
Q :Can I Return My Medication For A Refund?
Ans : We are unable to accept returned prescription medications
due to Federal Law.
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